The Mercedes-Benz 24-Hour Roadside Assistance Program provides help when you need it most! Don’t get stuck in the middle of nowhere with no way to replace a flat tire, jump start a dead battery, or provide a few gallons of fuel should you accidentally run out! And, should your vehicle experience a mechanical issue or be involved in an accident, Mercedes-Benz Roadside Assistance will arrange for a tow to the nearest authorized Mercedes-Benz dealer at no charge for all eligible Mercedes-Benz vehicles. In the event of an accident, Mercedes-Benz Certified Collision Centers ensure that your vehicle is repaired using only Genuine Mercedes-Benz Parts. If you have an eligible Mercedes-Benz vehicle simply contact us via the Roadside Assistance 800 number or our website portal!
How To Get Help With The Mercedes-Benz Roadside Program:
Using The Mercedes-Benz Roadside Assistance App:
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Using Your Telephone
Call 1-800 FOR-MERCedes (1-800-367-6372). You will be asked for the following information:
- Your Name
- Vehicle Identification Number
- Year, Model, and Color of Vehicle
- Telephone Number Where You Can Be Reached
- Disabled Location of Vehicle
- Description of Problem
* See our Roadside Assistance Page for full program details!