Mercedes-Benz
of Danbury

Jul 21, 2022

 

The Mercedes-Benz 24-Hour Roadside Assistance Program provides help when you need it most!  Don’t get stuck in the middle of nowhere with no way to replace a flat tire, jump start a dead battery, or provide a few gallons of fuel should you accidentally run out! And, should your vehicle experience a mechanical issue or be involved in an accident, Mercedes-Benz Roadside Assistance will arrange for a tow to the nearest authorized Mercedes-Benz dealer at no charge for all eligible Mercedes-Benz vehicles. In the event of an accident, Mercedes-Benz Certified Collision Centers ensure that your vehicle is repaired using only Genuine Mercedes-Benz Parts. If you have an eligible Mercedes-Benz vehicle simply contact us via the Roadside Assistance 800 number or our website portal

How To Get Help With The Mercedes-Benz Roadside Program:

Using The Mercedes-Benz Roadside Assistance App:

  • Launch the application.
  • Register your account with your personal information.
  • If you are in an emergency, please dial 911, or select the ‘Yes, I am safe’ option.
  • Set your vehicle location by using your GPS, or enter the address of your current location.
  • Select the issue you’re having with your Mercedes-Benz.
  • Press the “connect to roadside assistance” button to call M-B Roadside Assistance.

Using Your Telephone 

 

Call 1-800 FOR-MERCedes (1-800-367-6372). You will be asked for the following information:

 

  • Your Name
  • Vehicle Identification Number
  • Year, Model, and Color of Vehicle
  • Telephone Number Where You Can Be Reached
  • Disabled Location of Vehicle
  • Description of Problem

* See our Roadside Assistance Page for full program details!