Eligibility and Coverage
The Mercedes-Benz 24-Hour Roadside Assistance Program
Mercedes-Benz Roadside Assistance Eligibility Chart (Effective 1/1/2014)
| If your vehicle: | Then: | |
|---|---|---|
• Is under any Mercedes-Benz warranty |
You are eligible for complimentary |
|
• Was purchased directly from an authorized |
You are eligible for complimentary |
|
• Is out of any Mercedes-Benz Warranty • Was not purchased directly from an authorized |
You are not eligible for complimentary |
As of January 1, 2014, Mercedes-Benz Roadside Assistance will offer the following complimentary services for eligible vehicles:
-
Roadside Assistance*
- Replace a flat tire with a spare
- Jump start
- Deliver a small amount of fuel, should the vehicle run out.
- Lockout Service - Pay per use service without an active Mbrace account
-
Complimentary towing to an authorized Mercedes-Benz dealership, given that the service/repair is completed at the dealership
- If the repair is not performed at the dealership, a fee of $150 will be charged to the customer
Mercedes-Benz
Roadside Assistance
Overview
Program Advantages
Roadside Assistance Services
Eligibility and Coverage
How do I get help?
Service Restrictions